INITIALIZING SOVA...

Automatic WhatsApp Replies: Text, Voice Notes and Every Language

SOVA answers every WhatsApp message the moment it arrives, at any hour, in text or voice. It detects the language the customer used and replies in the same one — Arabic in, Arabic out; Roman Urdu in, Roman Urdu out — and it understands voice notes, not just typed text.

How this works for your business

SOVA handles this the same way whichever business you run, but the details differ — what a pharmacy needs is not what a furniture showroom needs. These 28 guides cover it business by business.

Questions

Can SOVA understand voice notes, or only typed messages?

Both. SOVA understands voice notes as well as text, and answers in whichever form suits the conversation.

Which languages can it reply in?

It detects the language each customer used and replies in the same one - English, Urdu including Roman Urdu, Arabic, Hindi, Bengali and German among others. Arabic in, Arabic out.

Does it reply outside business hours?

Yes, 24/7. Messages that arrive at night or during a holiday get an answer immediately rather than waiting for someone to open the inbox.

What else SOVA does

Taking orders on WhatsApp · Booking appointments on WhatsApp · Following up and broadcasting

Start a 30-day free trial · Use cases · Industries