SOVA — WhatsApp Automation for Sales and Support
SOVA turns high-volume WhatsApp chats into sales with AI auto-replies, serious-buyer detection, smart follow-ups, broadcasts, and a simple analytics dashboard. Built for retailers and wholesalers who sell through WhatsApp.
What SOVA does
- Answers product, price, stock, and delivery questions 24/7 with AI.
- Detects serious buyers and flags them so your team closes faster.
- Sends automated smart follow-ups to recover unanswered chats and abandoned carts.
- Runs Meta-compliant WhatsApp broadcasts to your customer lists.
- Gives analytics on buyer sentiment, trending products, and performance.
Industries we serve
- Clothing: Auto replies for size charts, color variants, COD, and delivery details.
- Jewellery: Instant catalog sharing and gold rate updates.
- Toys: Bulk inquiry filtering, catalog replies, and faster routing for reseller leads.
- Books & Stationary: Automated stock checks and stationary list pricing.
- Dry Fruits: Per-kilo pricing, packaging sizes, delivery zones, and wholesale quantity support.
- Decoration: Theme selection guides and package cost automation.
- Electronics: Product info replies, urgent lead tagging, and follow-up on high-intent chats.
- Medical Instruments: Technical spec replies and stock availability status.
- Surgical Instruments: Order set customization and quality certification sharing.
- Hardware: Bulk price lists and tool specifications.
- Fireworks: Seasonal catalog sharing and safety guidelines.