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Booking Appointments on WhatsApp: Slots, Confirmations and Reminders

SOVA books appointments inside the WhatsApp chat: it offers the slots you actually have free, confirms the booking, and sends reminders before the appointment so fewer customers forget. It works the same way for a salon chair, a clinic consultation, a gym session or a property viewing.

How this works for your business

SOVA handles this the same way whichever business you run, but the details differ — what a pharmacy needs is not what a furniture showroom needs. These 9 guides cover it business by business.

Questions

Which kinds of business is WhatsApp appointment booking for?

Any business that sells time rather than stock - salons and barbershops, clinics and dental practices, gyms and fitness studios, property viewings, travel agencies, tuition centres and home-services visits.

Does the customer need an app or a booking link?

No. The whole booking happens inside the WhatsApp conversation the customer already started.

How does it help with no-shows?

SOVA sends a reminder before the appointment, so fewer customers simply forget. The reminder goes out automatically once the booking is confirmed.

What else SOVA does

Taking orders on WhatsApp · Replying automatically, 24/7 · Following up and broadcasting

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