Pick a plan and pay online
Choose a plan on the pricing page and pay by card in a few clicks. If you are not signed in yet, you create your account first and then go straight to checkout for the plan you picked.
What is new in SOVA
Every feature below is already live for merchants, with the date it shipped. Nothing planned, nothing back-dated.
Buy extra messages when you run low
Running out of AI replies or voice notes before the month ends? Buy an extra message pack from your dashboard without changing your plan. The extra messages last until the end of that month. Your dashboard also shows how much of this month's allowance you have used, and warns you at 80% and again at 100%.
Add your whole catalogue from a photo or PDF
Upload your catalogue or price list as photos or a PDF, up to 10 files at once. SOVA's AI reads the whole file, picks out every product with its name, price and details, cuts out each product's picture, and adds them all to your products, usually within 5 minutes. No more typing products in one by one.
Notifications in your dashboard
The bell in your dashboard now gives you a daily summary of new orders. It also tells you when your trial or plan is about to end and when you are close to your monthly message limit, so nothing catches you by surprise.
Pause the AI for your whole business
One switch in Settings turns automatic replies off for every customer at once - useful on a holiday, during stock-taking, or any time you want to answer everyone yourself. Switch it back on and the AI picks up again.
The AI steps back when you reply from your phone
When you answer a customer from the WhatsApp Business app on your phone, the AI stops replying to that customer so they never get two answers. If you do not reply again for 30 minutes, the AI takes over again.
Keep using WhatsApp on your phone
Already using the WhatsApp Business app? Connect that same number by scanning a QR code. The app keeps working on your phone, SOVA replies alongside you, and your contacts and up to six months of chats are brought across.
Turn the AI off for one customer
Every conversation in your inbox has its own AI on/off switch. Turn it off to talk to that customer yourself while all your other chats stay automatic, then turn it back on when you are done.
Your storefront link looks right when shared
When you share your storefront link on WhatsApp, Facebook or anywhere else, the preview now shows your shop name, description and products. Your storefront can also show up in Google search, in every language SOVA supports.
Order dashboard
Every order from WhatsApp now lands in one place. Track each order's status and see how many orders you have and how much you have sold - no more keeping orders in a notebook or spreadsheet.
Orders taken inside the chat
SOVA takes the whole order in the WhatsApp chat: it asks for the items, name, delivery address, phone number and how the customer wants to pay, then hands you a confirmed order.
Add and manage your products
Add your products with prices and photos, and SOVA answers customers from them - quoting your real prices and sending your own product pictures.
Faster setup
Connect your WhatsApp Business number and get your first automatic reply in about ten minutes, with fewer steps between signing up and going live.