About SOVA

SOVA is a 24/7 multilingual AI manager for any business’s WhatsApp. It automatically detects each customer’s language and replies in it — a customer who writes or speaks in Arabic gets answers in Arabic, English gets English, Urdu gets Urdu — for both text messages and voice notes. It shares product photos and prices from the business’s catalogue, manages a cart inside the chat and captures complete orders (name, address, phone number), books appointments for service businesses, detects serious buyers, generates leads, and follows up automatically — with no extra app for customers to install. SOVA is officially approved by Meta and runs on the official WhatsApp Business API, and the same assistant is expanding across Meta’s other channels — Instagram DM and Facebook Messenger support are next on the roadmap — so one AI answers customers everywhere they message. Email hello@sova.my or book a demo.

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